Terms and Conditions.

Wyzetalk Terms of Use

Introduction
We are Wyzetalk B.V. a Dutch private company. Our address is Prins Bernhardplein 200, 1097JB Amsterdam, The Netherlands and our registration number is KvK 76644324.

When you use our website you agree to the rules and we agree to stick to our promises. These terms set out the rules and promises. If you don’t accept these terms, please don’t use the site.

Intellectual property rights
Please respect our intellectual property rights. Especially our brand. We give you rights to our intellectual property only to use this website. All other rights we reserve.

When you use the services or content of any third party on our website, you agree to respect their intellectual property rights.

Privacy
Our Website Privacy Policy and our Cookies Policy explains how we treat personal information.

Warranties
Wyzetalk provides this website platform on an “as is” basis and does not give any warranties at all and we disclaim as far as possible all warranties that operate by law.

No material on the site is intended to contain advice, and you shouldn’t rely on it.

Limited liability
As far as the law allows, Wyzetalk will not be liable to you for any losses you may suffer, including, without limitation, any loss of profit or revenue, or any indirect, special, consequential or punitive damages suffered because of your use of the Wyzetalk website.

Your access to the Wyzetalk website depends on your use of telecommunications networks and devices that are outside of our control. It is your responsibility to select the best networks and devices, and make sure you take the necessary security precautions to protect your devices.

Applicable law
Your use of our website governed by the laws of the Netherlands.

Housekeeping
At times we may have to change these terms to keep them up to date.

All rights not expressly granted to you are reserved.

Each of these terms stands on its own feet and if one term is unenforceable it will not affect the remaining terms.
If for some reason we don’t enforce any of these terms it does not mean we have given up our rights.

Wyzetalk Cookie Policy

This Wyzetalk Cookie Policy sets out what cookies are used by this website and what they are used for.
EU law prescribes that owners of websites inform visitors about their usage of cookies and similar technologies, e.g. pixels, (hereinafter “cookies”) and to obtain the user’s consent where necessary to use such cookies.

Cookie Consent
When you visit the Wyzetalk website you will see our Cookie Banner and you can provide consent for or you can click on Cookies Settings to set your preferences, provide or revoke your consent and/or change your cookie settings at any time.

What are cookies?
Cookies are small text files which are sent to your device (computer, laptop, smartphone, tablet) by the website you visit and are stored on your device in your browser’s file directory.

Your browser sends these cookies back to the website each time you revisit it so it can recognize your device and improve your user experience on each subsequent visit. Cookies allow us for example to tailor our website to better match your interests.

Necessary cookies
We use strictly necessary cookies to manage the navigation of our website and to operate basic website functions. Without these cookies certain basic functionalities cannot be offered. Strictly necessary cookies are always active and will be placed without your consent.

To the extent that information processed in connection with strictly necessary cookies should qualify as personal data, the legal ground for that processing is Wyzetalk’s legitimate interest to operate the website.

Analytics cookies
We use analytics cookies to collect information on your use of our website. Analytics cookies identify your internet browser, operating system, duration and number of website visits. The information collected is aggregated and anonymous. It does not allow personal identification. It only serves the purpose of evaluating and enhancing the user experience of our websites.

To the extent that information processed in connection with analytics cookies should qualify as personal data, the legal ground for that processing is your consent.

Functional cookies
Functional cookies enable a website to store information and options you have already previously entered (e.g. username, language settings, layout settings, contact preferences or your location) in order to offer you improved personalized functions and to improve the performance of our website.

They are also used to enable requested functions, like playing videos.

To the extent that information processed in connection with functional cookies should qualify as personal data, the legal ground for that processing is your consent.

Targeting cookies
We use Targeting cookies for remarketing purposes to offer more relevant and interest-specific content to you, to display advertisements about our solutions, to limit the display frequency of our advertisements and to measure the efficiency of an advertising campaign. Targeting cookies register time spent on our website, from which part of our website did you drop off, register if you started completing the form requesting more information but failed to complete the form and you surfing pattern while visiting our website.

Our targeting cookies are third party platform cookies and include Facebook, LinkedIn, Twitter, Google Ads (Search & Display), Bing, other premium display media using universal tag manager (UTM) code to determine from where you clicked on one of our advertisements.

Targeting cookies are deleted 90 days after your last visit to our website.

Legal basis for the processing of personal data in connection with targeting cookies is your consent.

You may find further detailed information on cookies utilized by us in our Privacy Preference Center. Here, you can also provide or revoke your consent and/or change your cookie settings at any time.

Our website Privacy Policy sets out how we treat personal identifiable information that is processing through our website.

June 2021

Wyzetalk Website Privacy Policy

This Website Privacy Policy describes Wyzetalk B.V. processing of personal information by our website: www.wyzetalk.com

The type of personal information we collect
We currently collect and process the following information through our website:

• Personal identifiers and contact details when you submit the “Talk to an Expert” form
• Cookies as described in more detail in our Cookie Policy
• Personal identifiers and email address when you subscribe to our newsletter

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you to enable us to get in touch with you and to deliver our newsletter to you.

We may share this information with other entities within the Wyzetalk group and with our resellers or agents with whom we have agreements in place.

Grounds for processing
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. When you subscribe to our newsletter or complete our contact form you give consent. You are able to remove your consent at any time. You can do this by contacting .
• We have a contractual obligation.
• We have a legitimate interest.

How we store your personal information
Your information is securely stored on cloud servers based in the European Union.
We keep information while we need to communicate with you and will delete it from our systems within 12 months after our contact with you has ended.

Your data protection rights
Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact our Information officer at [insert email] if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert email].
You can also complain to the Dutch Data Protection Authority if you are unhappy with how we have used your data.
The Dutch Data Protection Authority’s contact details:

Autoriteit Persoonsgegevens
Bezuidenhoutseweg 30
2594 AV Den Haag
Netherlands

Telephone number: (+31) – (0)70 – 888 85 00
Fax: (+31) – (0)70 – 888 85 01

PO Box 93374
2509 AJ DEN HAAG
Netherlands

Visit the Autoriteit Persoonsgegevens website.

Third-Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

Digital Marketing Service Providers

(i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here.

Sopro is registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.